Shipping Policy
Shipping Policy
Order Processing
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Orders are processed within 1–3 business days.
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Processing times may be longer during peak seasons, holidays, or promotional events.
Shipping Methods & Delivery Times
We currently offer the following shipping option:
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Standard Shipping: Estimated delivery within 5 business days.
Shipping Costs
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We offer free shipping in Australia on all orders.
Order Tracking
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Once your order is shipped, you will receive an email notification with a tracking number.
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This tracking number can be used on the carrier’s website to follow your package’s progress.
International Shipping
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Currently, we only ship within Australia.
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We are working on expanding shipping to additional countries in the future.
Missing or Damaged Shipments
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If your order is lost, delayed, or arrives damaged, please contact us immediately at contact@essentialsupplements.com.au.
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Please keep all packaging materials and damaged items, as they may be required for a claim with the carrier.
Shipping Overview Table
| Category | Policy Details |
|---|---|
| Order Processing | 1–3 business days (longer during holidays/peak times). No shipping on weekends. |
| Standard Shipping | Estimated within 5 business days. |
| Shipping Costs | Calculated at checkout (based on weight, size, and address). Free shipping may apply to qualifying orders. |
| Tracking | Tracking number sent via email after dispatch. |
| International Shipping | Currently only within Australia. |
| Issues (Lost/Damaged) | Contact: contact@essentialsupplements.com.au. Retain packaging for claims. |